Great Expectations: The Demanding Market for Credit19 September 2017
Equiniti Credit Services are transforming the future of credit.
In this report, Equiniti Credit Services reveal the changing relationship between UK consumers and their financial providers. In a market that is no longer dominated by the mainstream banks and with alternative lenders eating into their market share, we see a new era of finance and lending. Choice, speed and flexibility form part of today’s consumers’ expectations. With the majority of customers, never requiring direct contact with their financial provider, a digital first approach is now key in order to survive in a consumer lead environment.