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PeopleSpace; a one-of-a-kind employee portal

Tue 03 Feb 2015

Equiniti is moving employee portals into the 21st century with PeopleSpace

In a world where everything is going digital and online, the flexible benefits space is no different. Customers want more control over how and when they can access their information, and Equiniti is staying one step ahead of its competitors by providing this level of service to customers.

“We made a number of changes to our offering around 18 months ago; we upgraded our system, we recruited experts in the field and as a result we have seen huge growth in the number of employees using our systems for Flexible Benefits,” explains Stuart Bennett, Head of Flex and Online Benefits.

To continue to improve its offering to customers, Equiniti recently launched PeopleSpace, a one-of-a-kind employee portal that uses industry-leading technology that allows Equiniti’s customers to give their employees greater access and control over their benefits. “PeopleSpace links all of our portals together,” Stuart explains. “It puts our pensions administration, flexible benefits portal and employee share schemes in the one place, which doesn’t just save employees time, but is also much more user-friendly.”

PeopleSpace is a revolutionary product in the Employee Benefits market, and has a number of benefits for employees, as Stuart explains: “An employee can log onto the PeopleSpace homepage and see what their pension is worth, how much they get from a flexible benefits perspective and they can see the value of their shares. All of this information is real time, so anyone using the service gets an entirely accurate picture of their package. Additionally, employees can navigate straight through to, for example, their pension administration system, without having to log in to a third-party site.”

The introduction of PeopleSpace was down to requests from Equiniti’s customers: “A number of our clients started asking us to provide them with data, so that they could then feed that into another system, where the information would eventually be displayed on a benefits portal. It made sense for us to create something that would provide our clients with this information, without them having to go to another provider.”

There are huge benefits in this approach for both Equiniti’s clients and their employees: “Employees get a joined-up approach by using PeopleSpace as they can both view and transact on their benefits. From a client’s perspective, it ensures that in having everything managed by Equiniti, they will be assured a consistent approach and they are providing a greater service for their employees.”

PeopleSpace takes into account that you might not always use it at your desk. It is mobile-optimised, so it can be accessed – and used to its full potential – from desktop, smartphone or tablet.

There are huge benefits in this approach for both Equiniti’s clients and their employees: “Employees get a joined-up approach by using PeopleSpace as they can both view and transact on their benefits. From a client’s perspective, it ensures that in having everything managed by Equiniti, they will be assured a consistent approach and they are providing a greater service for their employees.”

A further benefit for clients lies in the data that the technology is able to provide them with: “Through PeopleSpace, there is no need for excessive reporting – valuable data, such as statistics and KPIs are pulled into one report, rather than multiple. And there’s also the in-depth analysis side, so clients are able to see what their employees are spending across pensions, share schemes and flexible benefits. This allows clients to understand which benefits areas their employees are engaging in, and which they are not,” Stuart says.

Equiniti is the only provider of this service in the field, which has been developed with today’s technological society in mind. “PeopleSpace takes into account that you might not always use it at your desk. It is mobile-optimised, so it can be accessed – and used to its full potential – from desktop, smartphone or tablet,” Stuart explains.

In order for clients to embed PeopleSpace within their organisations, it can be fully branded to any client’s requirements. “We have the technological capability to transform the look and feel of PeopleSpace to correspond with a client’s branding requirements,” says Stuart. “That goes as far as the name. PeopleSpace is what we refer to, but clients can change that to a name that better fits their needs. It is very adaptable.”

Equiniti has developed PeopleSpace in a way that allows clients to add on additional features as and when required. “We have modulised PeopleSpace so that clients can start with a basic model and add on additional features if or when they feel they need them. It has been built with the client’s needs in mind, and that has resulted in an innovative and unique product, that we are confident our clients will reap great benefits from.”

For more information or to book a demo please contact John Daughtrey 
on: 0792 1105629 or email John Daughtrey