End-to-End Complaints and Remediation
Equiniti is a trusted partner to the financial services sector.
We deliver intelligent end-to-end complaint handling and remediation solutions to 65 financial services brands and some of the UK's leading customer facing organisations.
Is there an end in sight for PPI?
The Financial Conduct Authority considers imposing a deadline for making PPI claims
Preparing brands for social customer service
From a transactional to a relationship economy, why social customer service is an essential element of every business