Specialist Business Process and Technology Services

Equiniti is a specialist provider of business process and technology solutions encompassing smart people, processes, technology and data.

We help businesses and government to better define their processes - especially processes designed to manage customer, citizen and employee interactions.

We have a proven track record in:

Technology + Knowledge + Experts = Smart Solutions

Our business process solutions are underpinned by our data purists, who on behalf of our clients use the latest tools to ingest, cleanse, process and provide smart analysis of structured and unstructured data to improve management oversight and control.

Our people are smart, highly skilled and experienced experts whose thought processes enable them to formulate and deliver new ways of working for the benefit of our clients. Combining this with leading edge technology and intuitive business processes ensures that our clients are smarter, faster and more efficient.

We focus on quality, which is recognised in our accreditations, and have won a number of recent awards for our service delivery capability; for example, “Best Use of IT in Retail Banking” at the FSTech Awards and achieving Microsoft Hosting Partner of the Year.

We work with 55 financial services brands, deployed Europe’s largest complaint handling system to over 70,000 users, have over 1,300 consultants working on-site in some of the largest financial institutions across the UK and process a combined loan book in excess of £10 billion.