Corporate Responsibility - Equiniti

Corporate Responsibility

Equiniti is committed to being a responsible business

We are a values-led organisation, aligned with the expectations of our clients, investors, employees, suppliers, communities, regulators and society as a whole.

Our aim is to use our position of strength to create positive change for the people and communities with which we interact.  We want to leverage our expertise and empower colleagues to support the communities around us. Managing our impact on the world and the people around us is central to our business and we define our responsibilities around four key areas:

  • People
  • Environment
  • Charity and Communities
  • Stakeholders
Our people 2 800 x 800.jpg


Our people are at the very heart of our business and we believe that Equiniti’s success depends on attracting the best people and enabling them to reach their potential. Equiniti is committed to nurturing a diverse workforce and an inclusive business environment. On International Women’s Day, 8 March 2017, Equiniti announced a strategic Diversity & Inclusion plan to ensure that all colleagues are able to thrive at work, regardless of gender, ethnicity, age, disability or sexual orientation. This includes a comprehensive Diversity & Inclusion Policy and a related Council including members of our Executive Team and Colleague Networks, to drive the agenda in every corner of our business.


We focus on supporting youth and education, helping to identify the next generation of talent in our industry and giving young people the opportunity to experience the world of work through our graduate, apprenticeship and Rising Stars (internal fast-tracking) schemes. Our partnership with the Prince's Trust on the Movement to Work programme is helping us to tackle youth unemployment in the areas we operate in.



We take our environmental responsibilities seriously, recognising the need for businesses to contribute to reducing the global carbon footprint. We meet the reporting requirements of both the Carbon Reduction Commitment (CRC) and the Energy Savings Opportunity Scheme (ESOS). Participation in this scheme has resulted in us taking positive action to manage our energy use and reduce energy consumption.

By providing separate recycling bins throughout our sites, we ensure that general waste is segregated to minimise what we send to landfill. This includes not only card and paper but other waste streams such as metals and wood.

Our canteen food packaging is recyclable, right down to biodegradable knives and forks. Where possible, we ensure that unrequired items that still function (such as IT equipment) are put to good use by local community groups or charities. We are a member of the Easit scheme, which encourages our employees to opt for public transport by offering them cost-effective travel.


Charity and Communities

Rather than supporting a single Group charity, we encourage colleagues to fundraise and volunteer for the causes close to their hearts. As a Group we take part in national fundraising days such as the MacMillan coffee morning, Children in Need and Comic Relief. Our award winning Kingsgate Contact Centre in Birmingham has manned the Comic Relief TV night donation lines for the past six years running.

Our Sussex sites care deeply about local children’s hospice Chestnut Tree House. They have raised close to £100k for the charity over the past few years, as well as donating their time through volunteering.

Capability Scotland supports disabled people of all ages in schools and in the workplace. In 2016, we sponsored the Capability Scotland Blitz Ball. 

Equiniti has recently partnered with Modern Muse, a charity which aims to inspire and engage the next generation of businesswomen and female entrepreneurs, by giving them access to female role models. Since 2014, we have also been a regular sponsor of the everywoman in Technology Awards, an event which challenges the technology gender gap.

We are proud to have helped raise millions of pounds for good causes over the past 20 years by directing unwanted shares and cash entitlements to charity Sharegift. These are largely generated through our Corporate Actions work, and have benefited thousands of good causes.


Stakeholders 800 x 800.jpg


We benchmark our performance and engage with our stakeholders in a transparent way to improve service and ensure effective governance. Communicating effectively with our stakeholders is an important component of our approach.

When it comes to third-party suppliers, we are committed to providing equal and fair opportunities and where practicable we seek to work with small to medium enterprises that are local to our establishments. We expect all of our suppliers to comply with our standards, such as those relating to environmental responsibility, human rights and ethics.