Download Great Expectations: The Demanding Market for Credit - Equiniti

Download Great Expectations: The Demanding Market for Credit

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In 'Great Expectations: The Demanding Market for Credit', Equiniti Credit Services reveal the changing relationship between UK consumers and their financial providers.

In a market that is no longer dominated by the mainstream banks and with alternative lenders eating into their market share, we see a new era of finance and lending. Choice, speed and flexibility form part of today’s consumers’ expectations. With the majority of customers, never requiring direct contact with their financial provider, a digital first approach is now key in order to survive in a consumer lead environment.

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