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Credit Services

No Time For Downtime

15 October 2020

Operational resilience is at the centre of the Financial Conduct Authority’s response to the COVID-19 pandemic. As the UK went into lockdown in March, it urged the businesses it regulates to revisit their contingency plans for unexpected and disruptive major events.

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Credit Services

Funding The COVID Retirement Years: How Open Technology Can Ready Lenders For A Surge In Equity Release Demand

14 September 2020

Fears that a generation of ‘later life’ workers had insufficient pensions to support retirement were circulating long before COVID-19 hit the UK in March. Since then, the pandemic has taken an axe to UK pension investments, throwing fuel on the fire of what was already a gathering crisis.  

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Credit Services

Managing Financial Distress – Supporting Lenders Through The Crisis

14 September 2020

It is generally accepted that lenders will need to prepare for an increase in customers suffering financial distress as a result of the Coronavirus pandemic. We look at how lenders can prepare for the increased demand this will place on their customer-facing operations.

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Credit Services

The Mortgage Market Needs to up Its Automation Game, Now More Than Ever

01 September 2020

Richard Carter, Managing Director of Equiniti Credit Services, explores how adopting open technologies can help mortgage providers accelerate their digital transformation, improve customer services and boost their recovery in a post-COVID-19 world.

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Credit Services

The New Vulnerable Webinar

30 July 2020

As we move into an environment where government support is reduced but restrictions remain, how do we support and identify the growing number of vulnerable customers?

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Credit Services

Open Banking And The Digital Customer

14 July 2020

Over the past few years there has been a shift in the way in which consumers access and manage their financial products. Post pandemic, we are seeing this change increase in pace. Open Banking is the new catalyst, promising to give more back to the digital customer.

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