EQ Views
Governance
Turning Moments Of Truth Into Lasting Loyalty
20 July 2018Customer perception is all about ‘Moments of Truth’, those touchpoints when a person engages with a business. But how can companies turn these moments of truth into lasting loyalty?
Read More
Governance
Grand Designs: Leaving Behind Legacy IT And Business Processes
06 June 2018In his third vlog Ian Leak, Strategic Account Director at Equiniti, discusses a common headache for the financial services industry; legacy IT and business processes. Ian shares three key considerations when reviewing yours.
Read More
Governance
The Data Dichotomy: Are Transformation And Data Security Incompatible?
30 May 2018Ensuring data flows unhindered is fundamental to our businesses and institutions, but its value means it has to be protected. This throws up something of a dichotomy for organisations looking to transform.
Read More
Governance
Excellence: The Key To Your Business
09 April 2018Ian Leak's 2018 Vlog Part 2.
Read More
Governance
Transforming Customer Lifecycle Management
23 March 2018Watch our animation to learn more.
Read More
Governance
Moving Business Forward
14 March 2018Ian Leak's 2018 Vlog Part 1.
Read More