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Governance

How Intelligent Automation Helps Create Lasting Loyalty

29 July 2020

Customer experiences are made up of ‘Moments of Truth’; when a person engages with your business through key touchpoints. 

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Governance

Meeting Customer Expectations In The Digital Age

16 June 2020

In the current landscape of complex layers of financial regulation and an ever-changing regulatory environment, customer identification and verification has become an increasingly time-consuming effort, both at onboarding and throughout the customer journey

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Governance

Case Study: Payroll Accuracy For A Global Clinical Research Organisation

04 May 2020

As an employer of a global workforce, our client, a leading Clinical Research Organisation, is responsible for the delivery of payroll payments to more than 1,800 employees in 15 countries, including Austria, Greece, Switzerland and Lithuania.

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Governance

2020 AGM Season Forecast

20 February 2020

The ever-changing corporate landscape is making the AGM season a more uncertain time.

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Governance

Corporate Governance Consultants: Your Secret Weapons

09 December 2019

When you’re being pulled in multiple business directions at once, you might not have time to handle corporate governance red flags.

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Governance

The Senior Management And Certification Regime (SM&CR)

04 September 2019

Following the banking crisis in 2008, the Parliamentary Commission for Banking Standards (PCBS) recommended the creation of a new framework focused on increasing senior management accountability. 

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