EQ Views
Is The New UK Corporate Governance Code Good For Business?
10 October 2018Anna Colban from the Financial Reporting Council explained the thinking behind the 2018 UK Corporate Governance Code at this year’s Equiniti Share Registration Conference.
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As Marketers, How Can We Win Back Trust and Build Loyalty?
08 October 2018With trust in government, business, media and NGOs declining substantially since 2012, how can marketers fight the tide to win back consumers’ trust? There is light at the end of the tunnel and its name is data.
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Remediation Resource: Should You In Or Outsource?
05 October 2018When it comes to remediation, organisations are under pressure to demonstrate commitment to customers and to reassure the regulator and executive management. We look at whether in or outsourcing can provide the answer.
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Don’t Be Weak In Spotting Vulnerability
18 September 2018The outcome of the latest FCA consultation into high-cost credit is expected to strengthen protection for vulnerable consumers. Our expert Martin Kisby offers some guidance on how to identify vulnerability.
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Using Trouble-Shooting To Transform
13 September 2018Organisations are now beginning to realise remediation provides the ideal opportunity to critically evaluate business functions and accelerate transformation. By Chris Murphy, Director of Regulatory Solutions, Equiniti Hazell Carr.
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Turning Moments Of Truth Into Lasting Loyalty
20 July 2018Customer perception is all about ‘Moments of Truth’, those touchpoints when a person engages with a business. But how can companies turn these moments of truth into lasting loyalty?
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