EQ Views
Reflecting On The Expansion Of The Dormant Assets Scheme
26 October 2020The Government’s consultation on the proposed expansion of the Dormant Assets Scheme across multiple asset types within the financial services industry closed on 16 July 2020.
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How Intelligent Automation Helps Create Lasting Loyalty
29 July 2020Customer experiences are made up of ‘Moments of Truth’; when a person engages with your business through key touchpoints.
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Meeting Customer Expectations In The Digital Age
16 June 2020In the current landscape of complex layers of financial regulation and an ever-changing regulatory environment, customer identification and verification has become an increasingly time-consuming effort, both at onboarding and throughout the customer journey
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How Northern Ireland Can Make It To The Top In Digital Government
23 May 2020“Digital Transformation” has become synonymous with digital strategies throughout the world. It’s disruptive and drives change as a result of technological advancements that impacts customer behaviour patterns.
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What Will A Home Working Revolution Mean For Records Managers?
01 May 2020A by-product of the COVID-19 pandemic could be a dramatic shift in global working practices. As millions of office workers endure prolonged spells of home and remote work, the UK is about to embark on a cultural shift that will change the office landscape for good – so how will a home working revolution affect records management?
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Stick Or Twist: Knowing When To Upgrade Your EDRMS
18 February 2020Equiniti have a strong track record of helping organisations implement, manage and support electronic document and records management systems (EDRMS).
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