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Championing The Vulnerable In Utility Services

09 March 2020

The gap between good and bad customer service is widening in the utility sector. Both energy and water companies were identified as key culprits in overcharging customers and the CAB called for regulators to do more to tackle this growing problem, particularly with regard to vulnerable customers.

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People

How To Utilise The Statement Of Employment Particulars As Your Benefits Shop Window

06 March 2020

From this April, employers will need to provide day-one information on sick pay arrangements to all new recruits. For employers, this change represents the perfect opportunity to also introduce Total Reward.

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Learning To Celebrate Our Differences

03 March 2020

Lisa Cowan, award-winning Director at EQGlobal, says it’s time to renew our focus on Diversity and Inclusion in the workplace; here’s why and how.

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People

Reward Director Masterclass: How To Use Data To Create A Personalised Benefits Strategy

12 October 2018

Expectations on reward have changed. What used to be about pay, childcare vouchers and cycle to work schemes – broadly speaking of course – is now about understanding what your people want and need. 

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People

How To Convince The Board That Wellbeing Matters

24 July 2018

The HR function doesn’t really need to convince the board that wellbeing matters because the UK government is already doing the job for them. 

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People

The Knowledge Needed To Ensure Longevity Of Benefits Technology

13 July 2018

Technology represents a delivery mechanism and although it needs to be robust and future-proof, the first question reward director’s should be asking themselves is does their actual reward strategy have longevity, says Andrew Woolnough, Director of HR Solutions at Equiniti.

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