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EQ FCA Complaints Data Highlights Progress And Challenges For Financial Services Firms
article Customer Engagement

FCA Complaints Data Highlights Progress And Challenges For Financial Services Firms Under The Consumer Duty

Tuesday, 18 June 2024

Read our complaints data experts deep dive analysis of the FCA's complaints data, highlighting the key areas for financial services firms to work on to improve performance in line with Consumer Duty.  

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casestudy Customer Engagement

Transforming Complaint Handling for Financial Services Organisations

Thursday, 13 June 2024

As an example of the extraordinary trust and confidence our clients place in us, EQ Customer Resolutions has deployed Europe’s largest complaint handling system for one of the UK's major retail banks, reaching 70,000 users.

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article Corporate Governance

2024 CGPro Network Monthly Update - May

Friday, 31 May 2024

In the UK, summer is on the horizon, with sunlight, warmth and growth, and therein lies the parallel with the 2024 AGM proxy season. Major achievements have been delivered, such as Annual Report publications, releasing the Notice of AGM and for many, holding their AGMs.

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EQ Key Developments In The Financial Services Industry Q2 2024 And Beyond
article Corporate Governance

Key Developments In The Financial Services Industry: Q2 2024 And Beyond

Thursday, 30 May 2024

Steve Banfield - Industry Director at EQ - shares reflections on significant industry developments throughout Q2 and looks ahead to the remainder of 2024.

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EQ Monthly Bulletin May 2024
article Capital Markets

EQ Monthly Bulletin - May 2024

Wednesday, 29 May 2024

Keeping you up to date with industry changes and news impacting the world of share registration and employee share plans.

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Transferring From AIM To Main Market – The Company Secretary’S Role In Moving Up
article Capital Markets

Transferring From AIM To Main Market – The Company Secretary’s Role In Moving Up

Wednesday, 29 May 2024

You’re a governance professional and your board has decided to transfer from the Alternative Investment Market (AIM) to the Main Market. How can you advise, support, and get ready for life as a Main Market company?

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