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Technology

How Should Financial Services Future Proof Systems Ahead Of A Cyber Security Threat?

04 December 2018

With the FCA pushing financial services providers to be more transparent over security incidents, being armed for cyber-attack is essential to keep consumers onside.

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Technology

Power To The People – Self-Service In Case Management

25 September 2018

Customers and citizens are now looking for active engagement when they contact an organisation. Simply digitalising services is no longer enough. 

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Technology

High Expectations Of Low-Code

18 September 2018

Software development is typically the most complex and laborious element in the rollout of any customer service or application.

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Technology

A Risky Business: Why The Mispricing Of Credit Is A Danger To Us All

14 June 2018

Sarah Jackson, Director, Equiniti Credit Services explains how the mispricing of risk in consumer credit is a threat to all lenders, particularly those that lack flexibility.

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Technology

Why Back Office Processes Should Be A Priority

21 May 2018

Jay Dodd, Business Development Director, Equiniti Toplevel, discusses how digitalisation can often hide a failure to integrate back and front office systems.

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Technology

Time To Consider The Future Of Digitalisation?

30 April 2018

In the wake of the Cambridge Analytica (CA) Facebook scandal, Charlie Tuxworth, Director of Software & Innovation at Equiniti gives his unique take on the future of digitalisation.

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