EQ Views
Power To The People – Self-Service In Case Management
25 September 2018Customers and citizens are now looking for active engagement when they contact an organisation. Simply digitalising services is no longer enough.
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High Expectations Of Low-Code
18 September 2018Software development is typically the most complex and laborious element in the rollout of any customer service or application.
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A Risky Business: Why The Mispricing Of Credit Is A Danger To Us All
14 June 2018Sarah Jackson, Director, Equiniti Credit Services explains how the mispricing of risk in consumer credit is a threat to all lenders, particularly those that lack flexibility.
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Why Back Office Processes Should Be A Priority
21 May 2018Jay Dodd, Business Development Director, Equiniti Toplevel, discusses how digitalisation can often hide a failure to integrate back and front office systems.
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Time To Consider The Future Of Digitalisation?
30 April 2018In the wake of the Cambridge Analytica (CA) Facebook scandal, Charlie Tuxworth, Director of Software & Innovation at Equiniti gives his unique take on the future of digitalisation.
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What Can Make The Due Diligence Process Easier And Faster?
04 April 2018Underwriting a new invoice finance deal is said to be the point of greatest risk for the lender.
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