EQ Views
EQ Bulletin – January 2021
13 January 2021Welcome to our monthly bulletin of what’s happening within the regulatory environment that impacts the share registration and employee share plans space.
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Prioritising For 2021: A Year Of Innovative Solutions
12 January 2021We discussed this with EQ experts and our industry partners, and three key themes emerged: data ethics, true credit risk and monetising 2020 merger and acquisition (M&A) activity in payments.
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What Does A Drop Of 20% In Complaint Volumes* Tell Us About 2020?
11 January 2021Just before Christmas the FCA released their complaints statistics for H1 2020, which seems like an awfully long time ago. EQ put the FCA’s data through our own, specialist analytics system to reveal some hidden trends and insights.
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Next Generation Complaint Management In The Public Sector
08 January 2021Equipping public sector organisations to deal with citizen complaints is important, not only to hold publics bodies to account, but in order to use these complaints as a valuable tool for business improvement, which in turn will help upgrade the overall user-experience delivered to citizens.
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Why Company Valuations Now Rest On Workforce Engagement
07 January 2021The COVID-19 pandemic has underscored just how integral employee engagement is to a company’s valuation. While some employers have shown their humanity throughout this difficult period and given workers the support they need, others have seen their actions – or those of their suppliers – wipe billions off their market values.
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Reward Strategy And Planning For 2021
07 January 2021As we begin 2021, we continue to weather the COVID-19 storm, and many businesses are entering the year planning for the continuing impacts coronavirus will have on both operations and their people.
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