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casestudy Corporate Governance

The Deciding Factor Engaging Shareholders On Net Zero Initiatives

Friday, 6 October 2023

EQ were asked by an international FTSE 250 client to support with their focus on climate change. By using our detailed ‘Net Zero Initiatives’ analytical report, the client gained fact-based insights into their investors’ involvement and interest in climate-change initiatives.

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Customer Satisfaction For Automotive Companies
casestudy Customer Engagement

Customer Satisfaction For Automotive Companies - A Case Study

Friday, 15 September 2023

When our automotive client needed a pan-European system to keep track of their customer service and complaints, EQ stepped up to help. Discover how we enabled collaboration on cases across Europe in our case study. 

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Boosting Quality Of Service For A Leading Airline
casestudy Customer Engagement

Boosting Quality Of Service For A Leading Airline

Friday, 15 September 2023

Discover how one leading airline is using passenger feedback data to improve customer service and build a reputation for excellence in the industry in our case study.

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casestudy Capital Markets

National Grid Case Study

Tuesday, 9 May 2023

Following the acquisition of UK network operator WPD, EQ worked with National Grid to ensure the smooth roll-out of Sharesave plan benefits to all 7,000 new employees within just two months. Read the case study here. 

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Marks And Spencer Case Study 800X600
casestudy Capital Markets

AGMs Go Digital: M&S Case Study

Friday, 9 December 2022

M&S is a leading British retailer with a unique heritage, making them accountable to hundreds of thousands of shareholders, all of whom have different priorities.

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casestudy Customer Engagement

Paul's Story Explains The Difference The Death Notification Service Can Make For The Bereaved

Monday, 1 August 2022

A customer called Paul explains why our Death Notification Service (DNS) proved so helpful when he sadly lost his mother and then, two years later, his father.

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