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101398EQG Pauls End Of Year Message Image V1

An End Of Year Message From Paul Lynam, CEO At EQ

Monday, 18 December 2023

As we approach the end of 2023, Paul Lynam shares a personal reflection on the year at EQ.

"A big thank you to all our clients, providers, colleagues, and industry associates for working with us throughout the year. Here’s a reflection of the key themes of our year at EQ."

EQ In 2023

2023 has been a challenging year for many businesses. Global economic growth slowed, and geo-political issues are, of course, a concern for everyone. Thankfully, the portents for the New Year are more upbeat. Global inflation has fallen steadily during H2 2023 allowing central bankers to signal the end of this interest rate rising cycle. Despite progressive rate hikes the UK & US economies defied the pessimists, employment levels are hovering at near peaks, and leading economic indications are showing encouraging readings. As interest rates fall in 2024, there are clear grounds to expect an economic recovery with all the benefits that brings.  

Here at EQ, we have successfully completed our second year of business transformation. We’ve continued to simplify our business model whilst investing record amounts updating legacy technology, evolving and improving our customer propositions, and harnessing the power of new tech.  

As we finalise business plans for 2024, I’d like to emphasise EQ’s ongoing vision. We’re striving to be the leading global share registrar and transfer agent, offering complementary services. EQ’s colleagues in Shareholder Services, Retirement Solutions and Customer Resolutions continue to work hard towards this shared goal.

We are all very grateful to our existing clients for their ongoing custom and we were delighted to welcome many new clients during the year. Thank you all for choosing to do business with us.

"As the festive period approaches, I’d like to wish all our clients and business partners a very Happy Christmas and the very best of luck for 2024."