Delivered

• 99.1% of employee shareholders who were signed up for e-comms but didn’t have a bank mandate or DRIP had their payroll details applied as a bank mandate and are now BT’s ideal shareholder, the virtual shareholder.
• 4.3% of employee shareholders who had a bank mandate or DRIP but were not signed up for e-comms signed up and are now a virtual shareholder.
• 98.5% of employee shareholders who had neither of the above had their payroll details applied as a bank mandate and 4% also signed up for e-comms.