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Business Continuity Planning In Credit Services

27 March 2020

EQ Credit Services supports customers during uncertain times

We are accredited to ISO:22301 quality standards for business continuity meaning we have proven and robust business continuity measures in place to ensure that we remain operational, seamlessly continuing to meet the needs and requirements of our clients, in addition to ensuring that the health and wellbeing of our workforce is maintained.

In addition, we are ISO9001 and ISO27001 accredited, which relate to our Quality Management System and Information Security Management System. In order to ensure that the necessary requirements of the standards are met they are regularly audited, reviewing our processes and procedures. We have a resilient and compliant system to ensure that you remain fully operational.

We have stress tested our ability to work remotely or at home several times, and under our ISO: 22301 certification, we are confident that it works and SLAs and processes can be fully maintained without interruption.

Why EQ?

At EQ we pride ourselves on being a safe pair of hands, ensuring the delivery of crucial services to customers, no matter what. We have 36 million people relying on and benefiting from our services in the UK, US and 120 countries around the world.

With a 180 year heritage and expertise spanning payroll, pension and supplier payments, we work closely with the world's largest transactional banks to establish a truly global network. Our partnerships allow our customers access to a range of domestic and international payment capabilities that were previously enjoyed solely by the largest multi-national corporations including access to over 130 currencies and 180 countries.


We have been working actively in recent weeks to establish plans to mitigate disruption to our services. We are in the best position to support your business as we move through COVID -19.

We are entering a new era for our working environment and we wanted to reassure you that as a trusted business partner we are here to support your business.

Working together, both now and in the future, will help make our businesses stronger. So please do give us a call if you would like to discuss how we can support you. EQ Credit Services can provide you with additional onsite support (in line with government guidelines) or remote staffing support from administrative and technical, to compliance to ensure your business continues to operate to its full capacity.

Get in touch

Talk to our experts today to find out how we can help your business at this time:

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