Report Reveals A New Nervousness About Lending

28 June 2021

Sarah Jackson, Managing Director of Sales, EQ Digital discusses the latest research report examining consumer attitudes to lending.

EQ Credit Services has released its latest UK research report into the unsecured lending sector.

This reveals some startling consumer attitude shifts including a ‘new nervousness’ characterising the current credit market. Another surprising findings was that consumers want to talk more.

There has been a decline in the popularity of comparison websites, increased financial anxiety and a need to physically check lenders against each other. 2020 affected everyone, and many consumers were put under financial pressure. Talking to someone provided them with extra peace of mind.

Looking ahead - brand, credibility and support are expected to be vital components for lenders.

WATCH NOW:

Sarah Jackson, Managing Director of Sales, EQ Digital discusses the latest research report examining consumer attitudes to lending

 

Read the full report