“The purpose of Equiniti is to care for every customer and simplify every transaction. These principles are remarkably powerful and universally applicable when we view our employees as customers. Caring for customers and simplifying their journey is essential for us at EQ. We aim to build this into every single interaction.”
Key change is underway across EQ, to make its products and services accessible to all. Within EQ the aim is to simplify interactions for colleagues and to work towards becoming a more inclusive organisation. In this short video Lina, Chief Commercial Officer, reflects on this parallel progress.