Historically the annual application process involved a paper application form with either a cheque or loan facility. This was manually intensive and resulted in a high proportion of rejections.
The aim was to enhance the employee experience and improve efficiencies through a simplified application process and online payment facility. Employees received an email invitation linked to a dedicated AXA branded Shareplan website, which hosted the online application process.
Having just come off using the site this year, to apply online, it’s brilliant and I’m completely taken aback at how easy it was!