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The opportunity for Government IT

08 April 2013

Equiniti believes that technology has the opportunity to improve citizen experience.

We build assured lifecycle partnerships where compliance and service cannot be compromised. But we also build digital solutions underpinned by an understanding of the core business processes – and processing systems – used by Government departments and agencies. Only through understanding can we improve and introduce significant efficiencies.

But we also recognise that radical improvement of Government services through technology is not just about technology. Where projects focus on technology for technology’s sake they tend not to succeed. Technology has the potential to improve service and result in greater efficiencies. But often the greatest improvements in service and the greatest efficiencies will require new business processes and assured services.

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