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Thought Leadership Conference Summary

07 March 2019

Lending in Uncertain Times

On Feb 26th at the Radisson Blu Portman Hotel in London was Equiniti Credit Services’ second annual thought leadership conference. With the event taking place just over a month before the official date of Brexit on 29th March, one of the main topics was Lending in Uncertain Times.

Over a hundred guests from the financial services sector gathered to hear from leading guest speakers including Fiona Hoyle, Head of Consumer Finance at the FLA, and Professor Trevor Williams, economist and former Chief Economist at Lloyds Bank. Although the future is undoubtedly going to be a turbulent time for all industries, the finance experts shared their thoughts on potential opportunities which businesses could benefit from in the coming months.

Open banking panel (Left to Right - Freddie Kelly, James Varga, Emma Steeley, Aaron Hughes)

Although Open Banking officially came into force in January 2018 there has been a slow uptake among consumers. Guest speakers at the event took part in an Open Banking panel where they discussed whether this was down to a lack of awareness, reluctance to share data because of security concerns or something else. The audience was also polled for their opinion and the results mirrored that of the panellists with 58% believing that lack of awareness played a significant role.

Also at the event Equiniti Credit Services launched their latest consumer research report, the sixth in an ongoing series, investigating consumer attitudes towards unsecured credit in 2018. This year’s report focused on how demand, data and the user experience are reshaping the credit market. Highlights from the report include the positive news that consumer confidence in the credit market is continuing to grow which is creating opportunities for lenders.

Sarah Jackson, Sales Director at Equiniti Credit Services, presenting the Consumer Credit report 2018

This is the second research report published by Equiniti Credit Services and the sixth in an ongoing series investigating consumer attitudes towards unsecured credit in 2018.

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