Adverse Currency Fluctuations Affect More Than Half Of UK Travel Companies

11 May 2016

Findings from Equiniti International Payments' survey

A survey of UK-based travel companies has revealed that more than half (51%) believe adverse currency fluctuations are affecting their business in one way or another.

More than half (54%) of the firms polled by Equiniti International Payments stated that currency fluctuations as the most frequent problem by far when processing global supplier payments, with a fifth (20%) citing the heavy administration involved in the processing of bulk payments as their second biggest pain point.

Andy Brown, Managing Director of Equiniti International Payments, commented: 

“As global market volatility continues to differ from region to region, currency fluctuations will remain a major hurdle throughout the travel sector.

“Travel businesses have typically turned to forward contracts to ease potential risks associated with currency fluctuations as these arrangements have protected them by locking in a specific rate agreed by both parties. However, this solution can be inaccurate, complicated and sometimes costly process as they are based on the currency traders experience and knowledge of the predicted state of the two currencies.

“With this in mind - and even though currency traders are right more often than not - the risks of an unexpected event could result in the spot price being more beneficial at the actual time of the deal as opposed to the forward rate booked sometime earlier.”

The period of time between when a customer purchases a holiday and the date they travel can represent a substantial risk for travel companies. Even a small exchange rate shift can have a big effect on margins and these risks are realised throughout the sector, with nearly half (49%) of travel companies surveyed viewing this as a concern when displaying prices in local currencies.

Andy Brown continues: “In order to not lose potential customers, travel businesses must make it as easy and efficient as possible for people to pay in their local currency, without creating undue exposure to currency fluctuations and risk potential cost implications.

“Recent innovations in the payments sector now allow travel companies to guarantee rates in multiple currencies, with travel companies able to easily, and automatically, source the value of international purchases in relation to its supplier. These technologies remove the need for forward contracts and provides organisations with a tool that can limit the risks on every sale in real-time, leading to greater speed and security.”

Equiniti International Payments offers a Multi-Currency Pricing with Guaranteed Rates (MCP+) solution, which allows travel businesses to sell to their customers in local currency and negates foreign currency risk. MCP+ ensures that an exchange rate is locked in when a customer makes a purchase and is guaranteed through to settlement to suppliers; ensuring that profit margins are locked in for travel companies and agencies selling internationally.


Notes to Editors

Based on research conducted by Equiniti International Payments in February 2016, with 30 of the UK’s leading ABTA-registered travel companies.

About Equiniti International Payments

Equiniti International Payments is an expert global payments provider offering scalability and global growth opportunities for a multitude of industry sectors.

Founded upon a 150 year heritage of administrative and payments services under the Equiniti Group, Equiniti International Payments offers accuracy and security of bulk global payments using state of the art technology.

Equiniti International Payments helps businesses to send and receive payments to 180 countries in over 130 currencies, with 99.9% accuracy on payment delivery.

For more information please contact:

Alban P Maginness
Group PR Manager, Equiniti
Tel: 00 44 748394934

About Equiniti

Equiniti keeps things running smoothly behind the scenes for some of the best-known brands and public sector organisations in the UK.

We specialise in providing finely-tuned finance and administration services, as well as smart technology solutions, in complex and regulated markets.

Our services are delivered by 3,500 employees across 29 office locations, enabling us to offer solutions that are flexible, adaptable and scalable.

We are acknowledged leaders in the pension services market and in the share registration market, where our clients include around half the FTSE 100.

Our mission is to make the complex simple.

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