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EQ Appointed As Pension Administration Software Supplier For The West Midlands Pension Fund

29 March 2022
  • EQ appointed as supplier of pension administration software to West Midlands Pension Fund through the LGPS National Framework following a rigorous selection process
  • EQ is the first new entrant to market to be appointed by a Local Government Pension Scheme (LGPS) in over 10 years
  • This success follows a significant investment in and development of EQ’s LGPS Pension Software over the last two years, as EQ commits to the LGPS market

EQ (Equiniti), the leading provider of pension administration and software services in the UK, is delighted to announce its appointment as pension administration software provider to West Midlands Pension Fund.

The West Midlands Pension Fund is one of the largest Local Government Pension Funds in the UK with a total membership of over 330,000 and more than 750 employers.

EQ developed the LGPS software on its award-winning pension administration platform Compendia, in order to provide Local Government Pension Funds with an alternative software solution.

EQ was chosen by the West Midlands Pension Fund following a meticulous selection process. A deciding factor was the platform’s ability to adapt and innovate to meet the specific requirements of the Fund. The software also offers greater accuracy and efficiency through automation, to provide members with the best service possible.

EQ is one of the largest providers of pension software and outsourced administration in the UK and already provides software services to numerous public and private sector clients. This appointment also reflects the high standards of service delivery by EQ’s pension division, EQ Paymaster.

West Midlands Pension Fund’s selection of EQ follows a string of pension software and outsourced  administration new client wins and renewals, including EQs recent announcement of its appointment as pensions administration software provider to Royal Mail’s Collective Benefit Plan.

Rachel Brothwood, Director of Pensions, West Midlands Pension Fund

“We are committed to supporting our members and employers to be Pension Smart and build sustainable incomes in retirement. Our pension administration system provides a core from which we service Scheme benefits and interface to maintain Fund records and enable retirement planning. As we continue to invest and develop our services, the EQ software will complement our ambition to further innovate and drive efficiency in our pension administration.”

Duncan Watson, CEO at EQ Paymaster commented,

“We have a strong track record of delivering solutions for complex pension schemes and this appointment is testament to the expertise of our team, the sophistication and quality of our technology and our market experience. We welcome the West Midlands Pension Fund to EQ and look forward to working with the LGPS market further over the coming months and years.”


For more information:


Jenny Crossland / Helena Jones
Tel: 07766 567297 / 07503 645612

Notes to Editor:

About EQ (Equiniti Group)

EQ is a leading international provider of shareholder, pension, remediation, and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQ’s purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment.

Find out more

EQ serves clients and customers through four divisions:

EQ Boardroom: Share registration, governance and investor relations advisory, and employee benefits services

EQ Digital: Helping regulated businesses and Government to manage customers through innovative digital solutions

EQ Paymaster: Pensions, annuities, flexible benefits and payroll for the UK’s largest public and private sector organisations

EQ U.S.: Transfer agency, equity compensation services and digital solutions for U.S. firms; serving the world's leading brands since 1929


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