Tracing and Data Solutions

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Keeping you connected with your customers through bespoke tracing solutions

We specialise in large-scale programmes to find missing shareholders, customers, policy holders, debtors, and pensioners. We manage trace and contact programmes which deal with a vast number of individuals, making us extremely adept and experienced at high volume programmes.

Customer tracing employs a comprehensive suite of electronic screening databases, backed up by a highly experienced team of analysts and specialists in legal document procurement. We provide a fully tailored cleanse, enrichment and ongoing trace solutions and are proud to work with some of the largest financial service providers in the UK.

Our Capabilities


Locate, Engage, Remediate

  • Data integrity and Optimisation
  • Electronic Batch Tracing
  • Manual, Forensic, Business & International Tracing
  • Insolvency indicators
  • Tele-appends & Verification mailing

Mortality & Bereavement

Anti-Fraud, Reconnect

  • Mortality screening-DDRI & Halo
  • Legal Document Ordering
  • Deceased research to locate next of kin, executors and beneficiaries
  • Potential Associate Tracing
  • Genealogical Report

Bespoke Solutions

Advise, Craft, Deliver

  • Response Management
  • Management Information
  • Consultancy
  • One framework
  • Governance and regulatory  knowledge


We are best placed

As one of the most established tracing firms in the UK, originally incorporated in 1987, we work with a wide variety of companies including some of the UK's best known brands. We actively work to re-engage customers that they have lost contact with or returning unclaimed assets to their customers, members, policy holders and investors.

£1.3 bn

Asset traced and over 25m cases analysed

35 years

tracing experience


of the FTSE 100 work with us

Over 30 years of experience and expertise in database management

We are best placed with access to millions of individual records not held in the public domain

We are part of a larger business network and substantial client base

Get In Touch

Our industry experts deliver specialised consulting.

Talk to us today