Loan Services

Transformational loan management solutions

Scalable, Secure, Compliant

Loan management solutions that combine award winning lending technology, FCA compliant processes and specialist personnel.

Loan Servicing

Complete outsourced loan management service that blends specialist, experienced personnel with FCA compliant processes and industry best practices. The service is underpinned by our proprietary technology and supported by highly skilled multi-disciplinary teams.

Innovative technology - Focused on automation and customer self-service, our lending platform is efficient and reliable under pressure
Integration –API technology makes it easier to connect our lending platform to customer systems, and introduce new products via the EQ Credit Services Partner Ecosystem
End to end loan management - Enabling banks and financial institutions to offer unrivalled depth of functionality in a single, integrated and scalable solution

More about servicing

Loan Software

API-driven lending platform that manages the entire life cycle of a loan. Providing loan origination, loan servicing, arrears management and collections. Digital by default and highly configurable to provide a joined up, reliable, secure customer experience.

Reputable technology - Loan servicing for large banks, building societies and challenger banks, as well as specialist lenders
Industry compliance – FCA regulated business, our team of highly trained experts ensure companies are up to date with the latest regulation
Operational transformation – Combining leading proprietary technology and experienced personnel to deliver operational transformation

Credit In Numbers

Technology drives our numbers, experience validates them.

£20bn

of credit assets managed on behalf of clients

5 sec

every 5 seconds a new loan application is processed on our platform

£17bn

loan portfolio as back-up service provider

4 m

loan agreements managed on our platform

Case Studies

We work with the some of the largest customer-facing organisations in the UK. Find out how we support them.

Everyday Loans

Supporting responsible lending in the unsecured loan sector.

O2

Underpinning O2’s initiative for small business customers.

Hodge

Simplifying Hodge’s mortgage portfolio with a single loan platform.

Talk To One Of Our Experts Today

Find out more

Connect With Our Experts

Will Ellis

Will Ellis
Sales Director

Will is Sales Director at EQ Credit Services and thinks flexible technology-led solutions that are industry compliant are essential for success. He is focused on delivering innovative lending solutions that exceed customer expectations.

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Jonathan Newman

Jonathan Newman
Sales Support Director

Jonathan is the Sales Support Director at EQ Credit Services and has comprehensive knowledge of the lending industry. With over 20 years in product development, Jonathan is passionate about providing excellent solutions and outcomes to EQ’s clients.

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Ed Lillystone

Ed Lillystone
Head of Project Management Office

With extensive experience in outsourced loan processing and servicing, Ed is focused on directing ongoing complex projects and product launches. Ed takes an active role in new client implementations to ensure integration is smooth and seamless.

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Latest Insights From Across Credit Services

EQ Credit Services Delivers Standby Servicing To Merchant Cash Advance Company

Our approach to standby servicing significantly mitigates risk and allowed the business to continue functioning at full capacity.

EQ Credit Services Develops Accessibility Solution For Visually Impaired Customers

EQ Credit Services and Tall Components developed new reading aloud functionality for a leading telecommunications company.

EQ Credit Services Wins Contract To Administer Help To Buy Equity Loan Scheme

EQ Credit Services partner with Homes England on a five-year deal supporting Help to Buy customers, many of whom are first-time buyers.

MORE LENDING INSIGHTS

Stay In The Know

Talk to one of our experts today about how EQ Credit Services can help your organisation increase efficiencies, reduce time to revenue and improve operations.