Transforming The Mortgage Industry

Beyond Conventional Mortgage Servicing

Combining expert FCA compliant outsource servicing with EQ Borrowbox, EQ’s mortgage servicing and post completion platform. The fresh open API approach is complimented with EQ Credit Services experience in delivering functionally rich lending platforms. The solution provides banks, building societies and other specialist mortgage businesses with a modern platform that is supported by a team of experienced case management experts.

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Mortgage Servicing

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Our highly skilled team of mortgage servicing specialists are ready to take care of your portfolio allowing you to concentrate on growing your business. We know mortgages, we can help you grow.

  • Scalable outsourced services from origination to arrears management
  • The ability to evolve with your business
  • FCA regulated services to help mitigate risk
  • A flexible agile approach to adapt quick to market changes and ready to scale up to any requirement

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Mortgage Platform

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EQ Borrowbox, is our digital end-to-end mortgage origination, servicing and post completion platform.

  • We’ve taken our award-winning lending platform and super-sized the functionality, capability and flexibility
  • With an injection of contemporary mortgage expertise, an open API approach and digital first thinking we’re shaking up the mortgage market
  • We offer a streamlined intelligent platform built with both lenders and consumers in mind

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Mortgage Broking

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EQ Gateway is an FCA regulated specialist mortgage provider, matching customers with often complex circumstances to the most appropriate product to suit their individual needs.

  • A dedicated team with access to a wide range of UK lenders
  • Trusted advice on first and second charge mortgages
  • Expert knowledge to help identify a solution in often complex situations.

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Mortgage In Numbers

Technology drives our numbers, experience validates them.

£20bn

of credit assets managed on behalf of clients

5 sec

Every 5 seconds a new loan application is processed on our platform

£8bn

loan portfolio as back-up service provider

4 m

loan agreements managed on our platform

2021 Building Society Sector Report

EQ Credit Services is proud to be a sponsor and participant in the latest report from Whitecap Consulting, produced in partnership with the Building Societies Association.

  • This powerful annual report gives a comprehensive view of the strategic landscape for this sector.
  • Focusing on the roles of strategy, mutuality, regionality and technology, also looking closely at the mortgage and savings market.
Read the report

Connect With Our Experts

Will Ellis

Will Ellis
Sales Director

Will is Sales Director at EQ Credit Services and thinks flexible technology-led solutions that are industry compliant are essential for success. He is focused on delivering innovative lending solutions that exceed customer expectations.

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Mark Webster

Mark Webster
Account Director

Mark has spent many years working within the finance, mortgages and outsourcing markets. For over a decade he has been focused on sales and business development. Mark plays a fundamental role within the Mortgages team within EQ Credit Services.

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Zoe Jackson

Zoe Jackson
Operations Director

Zoe is an EQ mortgages expert with considerable experience in the mortgage lending industry. Working with lenders, introducers, mortgage advisors and brokers to deliver innovative solutions to non-conforming customers.

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LATEST CASE STUDY

Mortgage Services: Hodge Case Study

For over 50 years, Hodge has been making a difference to its customers’ lives, providing products with the consumers in mind, making things simple and straightforward.

 

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Latest Mortgage Servicing Insights

News Release

EQ Launches Mortgage Services

Consumer credit technology specialist EQ Credit Services will offer Mortgage Services, an end-to-end loan servicing platform, to banks, building societies and other specialist mortgage providers.

Article

Funding The COVID Retirement Years - How Open Technology Can Ready Lenders For A Surge In Equity Release Demand

Fears that a generation of ‘later life’ workers had insufficient pensions to support retirement were circulating long before COVID-19 hit the UK in March.

NEWS RELEASE

Hodge Goes Live With EQ’s Digital Mortgage Platform

EQ Credit Services (EQCS), the UK’s leading consumer credit technology and outsourced services provider, has announced the ‘Go Live’ of its mortgage servicing for Hodge, the Cardiff-based bank.

Article

The Mortgage Market Needs to up Its Automation Game, Now More Than Ever

Richard Carter, Managing Director of Equiniti Credit Services, explores how adopting open technologies can help mortgage providers accelerate their digital transformation, improve customer services and boost their recovery in a post-COVID-19 world.

Webinar

The Changing Landscape Of Specialist Lending: Are Traditional Mortgage Products Still Cutting It?

Join us on Tuesday 30th March, 11:00 – 12:30 where EQ Credit Services in association with Mortgage Finance Gazette will host an insightful webinar to discuss the increase in popularity of specialist lending sectors in the mortgage market.

Get in touch

Talk to one of our experts today about how EQ Credit Services can help your organisation increase efficiencies, reduce time to revenue and improve operations.

Talk to us today