You’re In Safe Hands

EQ Credit Services' Standby Servicing solution is one of the UK’s fastest growing Standby Servicing providers. Our unique technology first approach ensures a secure, swift and safe return of investor funds with little to no disruption to consumers.

Operating primarily in the Hot Standby Servicing timeline EQ Credit Services can provide unmatched levels of investor protection and security through its unique approach with a dedicated team to provide on hand support throughout the entirety of the relationship.

Secured Standby

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Highly skilled staff in the 1st & 2nd charge market providing expert standby solutions to protect investor funding.

  • Dedicated standby consultant specialising in mortgages
  • Experienced 1st & 2nd charge servicing staff within EQ Group
  • Dedicated bespoke mortgage solutions platform

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Unsecured Standby

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Experienced unsecured standby portfolio bringing extensive regulatory and servicing knowledge for your Standby Solution.

  • Significant unsecured portfolio experience working with well-established and new to market lenders providing market leading standby solutions.
  • Dedicated standby consultant specialising in all forms of unsecured lending
  • Scalable servicing solution to provide expert resource and experience in the secured loan market.

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Specialist Standby

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Proven ability to provide sound Standby Servicing solutions across an array of specialist lending platforms including but not limited to:

  • P2P
  • Motor
  • Revolving

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Government-Backed Standby


Dedicated consultant providing Standby Servicing on the CBILS, BBLS & RLS products ensuring protection of investor funds across a range of asset classes including:

  • Invoice
  • Asset
  • SME

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Standby Servicing In Numbers



60 +

Protected investor funding lines

35 +


Connect With Our Experts

Stacey Chambers

Stacey Chambers
Business Consultant

Stacey is focused on partnering with our clients to enable their growth and stability. She has a background in training and business services and is comfortable working with a wide variety of stakeholders.


Owain Chambers

Owain Chambers
Product Owner

Owain leads the Standby Servicing Team at EQ Credit Services and has developed it into one of the largest providers in the UK of back-up servicing solutions for the wholesale, securities and capital markets industry.


Sarah Heron

Sarah Heron
Business Consultant

As a consultant Sarah is focused on supporting customers and managing their due diligence sessions to ensure they are fully compliant, and that their funding lines are completely secured by our first-class standby service.


Protect Your Investment

When considering an investment, risk mitigation is key. Having a partner you can trust to step in at the right time brings peace of mind to our clients. EQ Credit Services’ Standby Servicing enables the loan books of both securitised and non-securitised credit portfolios to continue to be fully administered should the originating lender cease to trade, withdraw from the market or fail to meet the conditions of their funding agreement.

Acting as standby servicer across a range of sectors and portfolios from simple funding lines for unsecured personal loan books to complex publically traded asset-backed securitisations for a number of different funders, has afforded us a keen understanding and depth of experience in the industry. By putting in place the most appropriate solution for the circumstances, we ensure that the portfolio is managed to maximum effectiveness.

Latest Loan Servicing Insights

News Release

Equiniti Credit Services Enters Mortgage Market With Hodge Bank Win

EQCS is working with Hodge to integrate its digital, API-led platform into Hodge’s existing mortgage origination system.


Funding The COVID Retirement Years - How Open Technology Can Ready Lenders For A Surge In Equity Release Demand

Fears that a generation of ‘later life’ workers had insufficient pensions to support retirement were circulating long before COVID-19 hit the UK in March.


Webinar - The Impact Of COVID On Funding

EQ Credit Services’ recent webinar discussed the impact of the COVID-19 pandemic and how it has affected the funding industry.

News Release

The Mortgage Market Needs To Up Its Automation Game, Now More Than Ever

We explore how adopting open technologies can help mortgage providers accelerate their digital transformation, improve customer services and boost their recovery in a post-COVID-19 world.


Fast Forward Digital – The Acceleration Of Digital Strategies

We’ve spoken to businesses that have hastened their transformation programmes by three years and, on the face of it, should be well placed when life returns to some form of normality.

Get in touch

Talk to one of our experts today to learn how our Standby Servicing can help protect your investments.

Talk to us today

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