Equiniti is a trusted partner to a wide range of regulated industries.
We deliver intelligent end-to-end remediation solutions to the UK's leading customer facing organisations.
As a strategic partner, we provide the people, processes and award-winning technology to help you manage your complaints, meaning you don’t have to contract, engage and manage multiple suppliers. Our solution is modular, which gives our clients the freedom to select single components of the customer experience service, through to an end-to-end managed service solution. We also have over 1,000 experienced financial services consultants working on-site across the UK.
We work with 65 financial services brands. Equiniti deployed Europe’s largest complaint handling system for one of the ‘Big Four’ UK banks; for over 70,000 users.
With our extensive experience of working with regulated markets, we have created an end-to-end solution that provides you with a complaint handling platform that is both robust and flexible, and can be tailored to your individual needs, with skilled resource to support the complaint operations, including outsourced correspondence management solutions.
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To find out more about how Equiniti can help your organisation, get in touch with us today.