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Administrator Solutions

Enormous functionality and flexibility, combined with out-of-the-box simplicity. No other platform vendor comes close.

We will help you deliver a digital experience that boosts customer engagement and drives value to your portfolios.

Our integrated digital solutions are underpinned by the Administrator platform - a powerful back-office engine which allows you to take control of your data. Drive your whole policy administration operation, from case management and servicing to product configuration, reporting and targeted member communications.

Drive your complete life, pensions and investment administration

  • Efficiently handle all policy servicing and processing in one solution
  • Quickly configure your schemes and products through Administrator’s product workbench
  • Standardise work and automate processes, allowing your users to focus on the highest-value work with Administrator’s integrated workflow
  • Use the rules engine to implement bespoke logic into your workflow, like adding additional validation to screens and integrating other applications into workflows
  • Maximise self-service and improve member outcomes through comprehensive digital engagement
  • Allow employers to take control of employee data and contribution processing with a digital solution that guides employers through everything they need to do
  • Meet your regulatory commitments with solutions that evolve alongside regulatory change
  • Use data extracts to create meaningful enterprise reporting and dashboards for a complete picture

Discover the solution that is tailored to you

Workplace Savings

Efficiently administer employer-sponsored workplace pensions and savings products

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Retirement Income

Deliver a range of later-life income and savings products managed in a single solution

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Heritage Transformation

Efficiently administer a mature book of business across savings, income and protection on a single, modern platform

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Bulk Purchase Annuities

Deliver scheme and member servicing for Defined Benefit pension scheme de-risking propositions

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Administrator capabilities

Case Management

  • Automatic allocation rules
  • User Inbox
  • SLAs and Financial Limits
  • Document Management integration


  • Product Workbench
  • Iterative Process Design Tools

Calculations engine

  • Parameterised benefit calculations
  • Excel integration

Member engagement

  • Digital self-service and communications layer

Business Servicing

  • Illustrations
  • New Business
  • Investments
  • Claims
  • Payments
  • Reporting & controls

Automation Tools

  • Powerful rules engine
  • Automated workflow processes
  • Event framework



Enterprise reporting and dashboards

  • Management Information
  • Regulatory reporting

APIs and interfaces

400 web services exposing core functionality

Standard interfaces for:

  • G/L extract
  • Fund trading
  • Unit price load
  • Agency payments
  • Valuation extracts

Industry standard interfaces:

  • RTI
  • BACS
  • Address and bank validation
  • Origo Options

Employer Portal

  • Manage employee data
  • Process contributions
  • Run scheme MI reports


To find out more about how Equiniti can help your organisation, get in touch with us today.

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