There are plenty of green spaces, parks, ponds, and wooded trails in Eagan where my husband and I can walk our Springer Spaniel, Kia, and feel more connected with nature. We live within a short drive to the Mall of America, many good restaurants, downtown St. Paul and MSP airport (making it convenient to fly to a favorite destination in Mexico when winter gets to us!)
What has happened in your career so far?
I was fortunate to have great role models and mentors as I learned the business of retail banking (Norwest Bank/Wells Fargo Bank). I signed up for as many seminars, workshops, and training courses as possible! The first 20 years of my career path meandered between Moorhead, Roseau, St. Paul and Minneapolis bank location. I transitioned from retail banking in 1998, moving to the Wells Fargo Home Mortgage campus servicing call center, where I learned about call center management. In 2007, my career took a fork in the road as the Home Mortgage division had reorganized. Luckily, I landed with a great team and management in Wells Fargo Shareowner Services call center. I continue to learn and find new challenges within EQ, a changing and evolving company.
What is your biggest EQ achievement?
When I can be part of team members' career and personal growth I feel that my achievement is evident in their success. This is not a one-time or specific award or accomplishment; however, the impact is cumulative. Spending the time, listening to and guiding team members toward career growth is a win-win for the team members, the business and gratifying for me as a supervisor.
What are you looking forward to in the future at EQ?
There have been so many highlights over the past 14 years! The transfer agent business has evolved and transitioned in so many ways. Many great people have paved the way to where we find ourselves today. With the new ownership of Siris Group and partnership with AST, the opportunities to learn and grow continue to expand. The future looks bright, and I am excited to be a part of the front line in the CCC!