At EQ, we have learned through experience that a passionate approach to delivering world-class service to our clients and their shareholders is a key driver for our continuing success. This is reflected in our strategy, our culture and the KPIs by which we are measured. As a result, we consistently meet or exceed the average industry rating as measured by accuracy and timeliness.
We also partner with our clients for the long term – and we have retained and renewed relationships with all of our major clients, including General Electric and MDU Resources Group, Inc. Clients engage with us through a dedicated Relationship Management team who act as the first point of contact for service. We build engagement models to suit the needs of each client, which include regular formal and informal touchpoints, industry experts and executive sponsors.
Investing in service and your future
Ultimately, your service provider is the face of your company to your shareholders. Now that you know what's at stake, you can make an informed decision.