EQ's People Strategy
Culture and leadership
We are a values-led organisation where being collaborative in our approach, trusted to deliver, commercial in our focus and always seeking to improve, guides our everyday. Our values are embedded throughout the organisation from performance management and recognition, to engagement and even how we’re audited. We believe that living our values will help us achieve our vision to be the leading global share registrar.
EQ ran its largest ever learning and development programme (LEAP) in 2023 to embed a consistent framework of leadership principles throughout the business. These have been integrated into our ongoing learning and are rolled out to all new managers at EQ.
Engagement and experience
Engagement is a priority at EQ, with employee voice core to our approach. We seek monthly feedback through our engagement survey and Global Colleague Forum, monitoring the results at all levels of the business and using them to drive positive change and communications.
Examples of actions taken to date include:
- A multi-million pound investment in our office environments
- Launch of peer-to-peer recognition scheme
- Enhanced global wellbeing offering
Learning and talent
We believe in learning and development for all and provide free access to over 10,000 expert courses on LinkedIn Learning anytime, anywhere for all colleagues. Through our global EQ Horizons programme, we offer a wide range of funded workplace qualifications and apprenticeships up to Masters level, including talent programmes for future leaders. Development is supported through our global mentorship programme. Our flexible benefits also allow colleagues access to matched funding for assisted learning.
Equity, diversity and inclusion
‘Be included, be yourself’ is our EQ mantra and we seek to achieve a diverse, open and inclusive culture, which represents the society in which we all live and work. Our colleague-led Wellbeing, Inclusion and Multicultural networks are central to this alongside our executive sponsors, held accountable by our Global Diversity, Equity & Inclusion Council. We have an established wellbeing agenda to support this, including Mental Health First Aiders and a Colleague Assistance Programme.
Inclusion Network
- Champions individual groups who have historically faced discrimination, exclusion or disadvantage.
- Provides individual safe spaces for LGBTQ+ colleagues, advocates for gender inclusion and colleagues living with disabilities.
- Raises awareness, battles inequity and builds inclusive environments where everyone can thrive.
Multicultural Network
- Raises awareness and celebrates the different cultures and backgrounds that co-exist within EQ.
- Drives the inclusion of all ethnic minority groups, and celebrates strong role models from all backgrounds.
- Encourages greater participation and understanding.
Wellbeing Network
- Provides opportunities to improve our colleagues’ overall wellbeing (both physical and mental) whilst raising awareness and tackling stigma.
- Raises awareness on important topics and provides safe spaces for colleagues to share their stories and experience.
Performance and reward
EQ is a Living Wage Employer with a transparent job level and pay range structure (we’re one of just 18% of employers with published pay ranges).
We’re focused on setting clear expectations around performance and our managers hold quarterly conversations to discuss colleagues’ progress, career aspirations and any associated development opportunities.
Our Company Values
