In Is The New Out
Forget staying in - it’s all about feeling ‘in’. Why EQ’s 2021 Pride is simply about feeling able to be yourself.
EQ’s Future Of Lending Week, 21-24 June
It’s Time For Meaningful Change In The Wealth, Life And Pensions Industry
Gearing Up For Growth
The new Receivables Finance Global Outlook reviews industry trends and gathers in-depth insights.
We continue to handle a high number of calls and COVID-19 restrictions across our global operation mean call handling times are likely to be longer than usual. To support those in the most vulnerable situations we ask that you only call if your enquiry is urgent. Alternately you can contact us via the web forms. We are doing our best to help customers as quickly as possible and we appreciate your understanding.
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EQ: Purposefully Driven
Care For Every Customer, Simplify Every Transaction
Chief Customer Officer, Amy Madden explains why accessibility is key to delivering EQ’s purpose.
According to the Mental Health Foundation, the proportion of adults who were “coping well with the stress of the pandemic” fell from 73% to 63% between March and November last year.
Society has seen a broad change in recent years; change that has shaped expectations. We live in a feedback culture, in the consumer world at least, where we enjoy a myriad of opportunities to express our views.
At the beginning of the COVID-19 pandemic the Financial Conduct Authority (FCA) moved swiftly to put in place measures to support users of certain consumer credit products.
Companies talk a lot about the environmental, social and governance (ESG) agenda, but it’s questionable whether this is born out in executive reward strategy. Long-Term Incentive Plans (LTIPs) are still very much weighted towards financial measures of success.