EQ Chief Operating Officer, Thera Prins looks to the future, and considers how interactions with EQ will evolve this year and beyond.
2020 IPO Review
EQ Bulletin – February 2021
REWARD & BENEFITS
Reward Strategy And Planning For 2021
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EQ: Purposefully Driven
Care For Every Customer, Simplify Every Transaction
Chief Customer Officer, Amy Madden explains why accessibility is key to delivering EQ’s purpose.
According to the Mental Health Foundation, the proportion of adults who were “coping well with the stress of the pandemic” fell from 73% to 63% between March and November last year.
Society has seen a broad change in recent years; change that has shaped expectations. We live in a feedback culture, in the consumer world at least, where we enjoy a myriad of opportunities to express our views.
At the beginning of the COVID-19 pandemic the Financial Conduct Authority (FCA) moved swiftly to put in place measures to support users of certain consumer credit products.
Companies talk a lot about the environmental, social and governance (ESG) agenda, but it’s questionable whether this is born out in executive reward strategy. Long-Term Incentive Plans (LTIPs) are still very much weighted towards financial measures of success.