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All-new insights into the behaviour and motivations of shareholders
Keep up-to-date with industry changes and updates impacting share registration and employee share plans.
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By Christopher Hart, European Business Director, Equiniti Riskfactor
In this article, Louise Kirkwood, Head of Customer Insight and one of our vulnerable customer champions, looks at the practical steps regulated businesses can take to empower their colleagues to deliver positive customer outcomes.
EQ's Martin Kisby examines the latest FCA Consumer Duty consultation, which aims to provide a higher level of consumer protection in retail financial services.
Organisations are working hard to demonstrate commitment to customers whilst reassuring the regulator and executive management of their ability to manage risk.
The FCA recently set out their plan for the credit sector that puts delivering the right outcomes for consumers at the heart of all their initiatives.
In this article, Adam Green, EQ’s Chief Risk Officer explores the changing relationship between businesses and consumers and how important it is for businesses to listen to consumers as well as regulators.
Talk to our team of experts today to find out more about Equiniti's full range of services to meet your organisation's needs.
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