Self-Care = Customer Care
Our vision is to create positive experiences for the millions of people who rely on us. To achieve this, we first need to create these positive experiences for our employees, says EQ Chief Commercial Officer, Lina Brown.
Getting ahead in share plans and registration.
Automating Complaints Handling For Financial Services Firms – Best Practice Guide
How To Use Technology And Data To Better Tailor Benefits Strategies
Equiniti Is Becoming EQ
Care For Every Customer, Simplify Every Transaction
Chief Customer Officer, Amy Madden explains why accessibility is key to delivering EQ’s purpose.
Equiniti Group plc, the international technology-led services and payments specialist, is delighted to announce that it is becoming EQ.
Amid a rising tide of vulnerability and increased pressure from the FCA to design products and services accessible to all, now’s the right time to ditch what we know about the ‘average’ customer and embrace inclusive design.
Lisa Cowan, EQPay’s Director of Growth Strategy, believes that a lifelong commitment to diversity and inclusion will have huge benefits for businesses and broader society.
As corporations eagerly await a possible parliamentary debate on mandatory ethnic pay reporting, we ask is reporting enough to turn words (and numbers) into action?