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Shareholder Enquiries


Manage your shareholdings online with our Shareview service -

For help articles and online help for shareholders visit Shareview Help

If you can't find the information you're looking for, please complete the form below and we'll get back to you:


  • Shareholders helpline: 0371 384 2030 (International +44 121 415 7047). Open Monday to Friday 8.30am to 5.30pm
  • Certificated Shares and Shareview Dealing: 0345 603 7037 (International +44 121 415 7560). Open Monday to Friday 8.00am to 4.30pm
  • Investment Account/ISA and Nominee: 0345 300 0430 (International +44 121 415 0105). Open Monday to Friday 8.00am to 4.30pm
  • EQi Customers: 0345 0700 720 (International +44 207 015 4800). EQi operates extended hours - Lines open between 8:00am and 5.30pm, Monday to Friday excluding UK Bank Holidays.

Open Monday to Friday 8.30am to 5.30pm unless otherwise stated. Our lines are closed on UK Bank Holidays.


Twitter - Direct Message us - @AskEquiniti

Help with Shareholder Bereavement

There are 2 options available to complete the process:

  • Register the death with EQ and any organisations that are part of the Death Notification Process;
  • Use our fully managed estate administration service.

Find out more about both options


Employee Scheme Participant Enquiries


Check your company communications to find out how to register and login for your company scheme portal.

For more information on finding help see our Employee Scheme help here

Employee scheme helpline: 0371 384 2040 (Outside UK +44 121 415 7161). 

Lines open Monday to Friday 8.30am to 5.30pm; excluding UK Bank Holidays.


You can Direct Message or tweet our team on Twitter - @AskEquiniti.

Pension Member Enquiries

NHS Pensions:

NHS Pensions are now administered by NHS Pensions directly. 

Telephone: NHS Pensions helpline: 0345 1212 522 

Post: PO Box 2269, Bolton, BL6 9JS.


Armed Forces Pensions:

Telephone: Equiniti Armed Forces Helpline 0345 1212 514 

Email: General enquiry to

Need a Veterans UK Overseas Pension Payment form? - Available to download here


All other Pensions Schemes:

Telephone: 0371 384 2307

Email us at

Commercial Enquiries - If you are a business looking to work with Equiniti

The quickest way is to complete a secure form for one of our team to contact you.

Choose one of the following to open our contact form:

  • EQ Boardroom- For boardroom services such as ShareRegistration and Employee Schemes.
  • EQ Paymaster- For Pensions administration and flexible benefits.
  • EQ Digital- For FX, Case Management and RegTech.
  • EQ Invest- For investment services and stockbroking

Press and Media Enquiries

Contact Martin Robinson (Tulchan Communications)
Tel: +44(0)20 7353 4200

Please note:

  • The press team will not be able to help with shareholder enquiries.
  • If you have a query regarding career opportunities at Equiniti please go to our Careers section or contact us on +44 (0)1903 894020

Supplier Invoices and Requests

To submit an invoice for processing, email us at
Please note: This should be in PDF format, one file per invoice and quoting a valid purchase order (PO) number.

If you would like to check the status of invoices or payments, email our team at


Equiniti Complaints and Feedback

If you are unhappy with the service you received from Equiniti please let us know. We’ll work hard to understand and to put it right as quickly as we can.

Make A Complaint

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