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If you're a shareholder, pension member, policy holder or participating in an employee scheme, our Help & Support Centre is the quickest way to get answers to your questions or find out how to get in touch with us.

International Distribution Services plc shareholders

Information and detailed FAQs on how IDS shareholders can accept the takeover offer and see the expected timetable of events can be found on the dedicated website.

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toggle Business Commercial Enquiries – if you are a company or organisation interested in our services

If you are a shareholder, pension member, policy holder or participating in an employee scheme please use Help and Support to find answers and/or contact us.

For business-related commercial enquiries, please choose one of the following secure contact forms:

  • Corporate Services - For share registration, corporate actions and IPO solutions
  • Employee Share Plans - For all-employee, executive & discretionary and software solutions
  • Company Secretarial Services - Including board/committee support, corporate governance advice, support through the IPO process and more
  • Advisory Services - For proxy solicitation and investor relations services
  • Retirement Solutions - For our pensions outsourcing, third party administration, software and data solutions.
  • Customer Resolutions - For consultancy, specialist resourcing, software and insights to manage your customer challenges
  • Tracing & Data Solutions - For data enrichment, existence verification, anti-fraud, tracing and mortality screening services
  • End-Of-Life Services - For account closure, estate administration and end of life support services to companies

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Contact Olivia Peters (Teneo)
Tel: +44(0)20 7353 4200

 Please note:

  • The press team will not be able to help with shareholder enquiries.

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To submit an invoice for processing, email us at
Please note: This should be in PDF format, one file per invoice and quoting a valid purchase order (PO) number.

If you would like to check the status of invoices or payments, email our team at


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