Tracing and Data Solutions

open navigation close navigation Menu

Keeping you connected with your customers through optimised tracing solutions

EQ specialises in large-scale programmes to find dormant account holders, pensioners, shareholders, debtors and more. With expertise in asset reunification, customer communication and contact management, EQ provides fully managed trace and verification programmes, fulfilling our clients regulatory and resourcing requirements, and delivering customer data accuracy.

EQ utilise a comprehensive suite of electronic screening databases, backed up by an experienced team of analysts accessing a wide range of additional data sources. EQ provides tailored solutions delivered to client budget and outcome requirements, and are proud to work with some of the largest financial service providers in the UK.

Our Capabilities


Locate, Engage, Remediate

  • Data integrity and Optimisation
  • Electronic Batch Tracing
  • Manual, Forensic, Business & International Tracing
  • Insolvency indicators
  • Tele-appends & Verification mailing

Mortality & Bereavement

Connect Beneficaries, Payment Retention, Anti-Fraud

  • Mortality screening-DDRI & Halo
  • Legal Document Ordering
  • Deceased research to locate next of kin, executors and beneficiaries
  • Potential Associate Tracing
  • Genealogical Report

Bespoke Solutions

Consult, Design, Implement

  • Consultancy
  • Governance and regulatory knowledge
  • Contact management
  • One framework
  • Reporting


We are best placed

As one of the most established tracing firms in the UK, originally incorporated in 1987, we work with a wide variety of companies including some of the UK's best known brands. We actively work to re-engage customers that they have lost contact with or returning unclaimed assets to their customers, members, policy holders and investors.

£1.3 bn

Asset traced and over 25m cases analysed

35 years

tracing experience


of the FTSE 100 work with us

Over 30 years of experience and expertise in database management

We are best placed with access to millions of individual records not held in the public domain

We are part of a larger business network and substantial client base

Get In Touch

Our industry experts deliver specialised consulting.

Talk to us today