Cookies Policy

This policy covers all of Equiniti.com including Selector, Pensions Client Portal and the Equiniti Privacy Centre.

Last updated: August 2022.

Equiniti uses cookies and web beacons (which we collective define as ‘Cookies’) on this website for a variety of purposes set out in this policy. Here we set out what they are and how you can manage your consent preferences.

Cookies are small text files that are stored on your computer, tablet, or phone when you visit a website. They can be saved just for the duration of your visit (known as a session cookie) or with a future expiry date which helps remember your settings on multiple visits (known as a persistent cookie). Cookies with a longer duration help us understand how you use this website so that we can improve it, and tailor the marketing you see from us on other channels to make it more relevant to you. Equiniti uses both session and persistent cookies on our websites.

Some cookies are set by Equiniti (known as ‘first party’) while others are served by technology partners whose services we use to provide the best possible experience (known as ‘third party’). Third party cookies are in the form of a cookie or a web beacon which is a single pixel image used by our partners to track a journey on this website or a collection of sites. Links to information on how these providers manage your privacy can be found at the end of this page.

You can manage your cookies consent for this website at any time by clicking on the button below.

Manage cookie settings

 

How Equiniti Uses Cookies

There are four categories of cookies used on this website.

Strictly necessary cookies

These cookies help you navigate around the website, make secure transactions and avoid the need to enter the same information several times. They are all session cookies other than if you have ticked a box on the login screen to remember part of your details for a future visit. They are set ‘on’ by default – you can only change this setting in your own browser but this will affect your experience using the website. None of our Strictly Necessary Cookies are provided by third parties.

Functional cookies

These cookies help us to provide video and podcast content on our website, display pages in the Equiniti brand font and securely send information submitted in website forms to our customer management system.

They are third-party session and persistent cookies (with a maximum expiry date of 10 years) set by Monotype (fonts.net), Microsoft, YouTube, Vimeo, Acast and SoundCloud.

Performance analytics cookies

These cookies gather information and data on how visitors navigate around the website and we use this to continuously improve the experience of our digital services.

They are third-party session and persistent cookies (with a maximum expiry date of 10 years) set by Microsoft, Google, Vimeo, and Lead Forensics.

Advertising and social media cookies

These cookies help us understand the performance of our targeted marketing and communications activity through advertising partners on other websites and social media channels.

They are third-party session and persistent cookies (with a maximum expiry date of 2 years) set by Microsoft, Google, Vimeo, Soundcloud, Twitter, Instagram and LinkedIn.

Manage Cookies Using Browser Settings

You can block or delete cookies using settings options in your browser (the software you use to access websites). If you do this some features on this website may not work correctly. This website, like many others, does not respond to Do Not Track ('DNT') requests made through browser settings. You can find more information on how to change your settings for the most used browsers on the links below:

You can also block all Google Analytics cookies across all websites by getting the Google Analytics Opt-out Browser Add-on.

Third Party Partner Cookies

We use third party services to enhance the experience of our digital services. They generate cookies and we allow them to be served on our website to help us to both improve performance and target advertisements to users. Each of these providers have privacy and cookies policies that you can read using the links below:

More About Privacy

To find out more about how Equiniti protects your privacy when using our website, read our Privacy Policy.

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