Pension Member Enquiries - Equiniti

Pension Member Enquiries

Helping you plan and manage your retirement

Equiniti provides you with support, communications and technology platforms to help you manage your company pension.

Need some help?

If you wish to advise us of a change in your personal details, please contact us by telephone using your normal contact points.

NHS Pensions

If you receive an NHS pension please note that this is now administered by NHS Pensions themselves. 

You can reach them on  0345 1212 522  or you can write to them at

PO BOX 2269

Armed Forces Pensions

If you receive an Armed Forces pension from Equiniti you can telephone us on 0345 1212 514 or email a general enquiry to

If you need a Veterans UK Overseas Pension payment form, these are available to download here

Other Pension Schemes

Please call 01293 560 999 for all other pension schemes administered by Equiniti or general enquiries. You can also email us at

Message us via Twitter

Follow and tweet us at @AskEquiniti and we will direct message you.

Informed planning with our RetireMe app

Equiniti understands that successful retirement needs informed planning, that’s why we want to give you the best tool possible to empower you to make important decisions about your retirement planning. RetireMe is an information tool that will help you to understand how long your pension fund might last and the estimated annual income you might expect to receive from it. RetireMe is simple and easy to understand and is available free from the iOS App Store.

Manage your pension with our Compendia Self-Service app

Accessing your pension details has never been easier with our self-service website and app for your mobile device. Our technology enables you to access and manage your own pension as well as:

  • Understand your pension benefits and options
  • Model your benefits and get up-to-date quotes
  • Keep your personal information up to date

Your pension scheme communications will tell you where and how to login to manage your pension online.

Download the Compendia App from the Apple App Store

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