Equiniti Hazell Carr provides skilled technical resources to highly regulated industries to meet long or short-term requirements. As a trusted resourcing partner, we deliver the right people, at the right time, and in the right place.
Complaints Management
Past Business Review & Remediation
Regulatory Services
Specialist Pensions Services
Business Process Optimisation
Actuarial Services
Supporting all FS companies with FCA and FOS compliance, best practice complaints handling and the Consumer Duty.
As a specialist member of the FLA, we support motor finance firms to deliver positive customer outcomes and prevent consumer harm.
Working with Pensions Providers, Advisers, and Administrators to deliver excellent customer service.
Offering specialist support to the utilities industry, providing expertise to assist with past business review, remediation, complaint handling and regulatory compliance activities.
Supporting lenders to deliver highquality services to all their customers, including the most vulnerable in line with changing regulation and the Consumer Duty.
Providing a range of services to help Consumer Credit firms increase operational resilience and adapt to changing regulatory requirements.
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Find Out More > Founded in 1997, Hazell Carr quickly became the UK’s largest provider of specialist review and support services to the financial services and regulated industries. The company quickly began to expand into new business areas, offering third-party administration, actuarial services, consultancy, regulatory review, resourcing, and outsourcing. Part of the Equiniti Group since 2011, Equiniti Hazell Carr is now one of the most respected and trusted companies working in the marketplace.
EQ has been working in financial services for many years and our data driven approach to complaints handling has delivered significant business benefits for our clients.
Combined, our team has over 90 years of experience in specialist resourcing and consultancy.
MEET THE TEAMVisit our Customer Resolutions page for our full range of services and solutions.
Customer Resolutions GET IN TOUCH