Supporting your business and the bereaved
Working Better With Bereavement
Using just one online notification, The Death Notification Service (DNS) lets consumers tell multiple companies of their need to register a death. The purpose? To reduce the emotional and administrative burden on the relatives of deceased customers.
The online portal also supports your in-house team. With some significant operational benefits, alongside improved customer service, there is the potential to improve reputation.
Talk To Us TodayBetter For Your Business, Better For The Bereaved
Benefit from reduced costs and improved efficiency with our secure, automated service.
Timely and validated notifications increase efficiency and accuracy in the death notification process.
Enhanced customer experience and interactions improves reputation with customers and the regulator.
Reduced call volumes, emails and post interactions release contact centre resource to deliver other initiatives for customers.
Improving The Process For Businesses And The Bereaved
300k
notifications of death processed per annum
85%
reduction in cost for each notification
ID&V
death validation, and identity of the notifier, confirmed
Prin 4
working with the best industry-standard bereavement principles
24/7
online service, always available
Discover The Impact That The DNS Can Have...
Paragon Case Study
Paragon Bank explains why they joined the DNS and how it provides better customer service.
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DNS User Story Reveals The Impact The Service Has On The Bereaved
Beth shares experiences of using the DNS and the difference it made when her mother died.
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The customer’s view
Visit the DNS site to find out more about how the bereaved use it…
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DNS Members
With the UK’s leading customer-focussed businesses, you’ll be in excellent company
Ready To Find Out More?
The DNS delivers a strong customer experience through the death notification journey. It brings tangible commercial benefits to your business too.
BROCHURE
Discover how the DNS delivers for businesses and the bereaved
Adopting the DNS can help reduce the financial and emotional burden on your business, staff and customers. Find out how.
BROCHURE
Learn more about the business benefits of joining the DNS.
Find out more about the cost and time savings, as well as the operational improvements the DNS can provide.
Our Latest Insights
As DNS Reaches A Key Milestone Of 250,000 Notifications, What Does That Mean For Users And Members?
As the Death Notification Service reaches 250,000 notifications, we look at the difference this service has made to businesses and end-users...
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Customer Experience And Bereavement - Three Key Areas Of Focus
Dealing with the loss of a loved one can be one of the most difficult and challenging times a family will ever have to face. As well as the ...
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Find Out More About Death Notification Service
Talk To Us TodayIf you're an individual we can help you with the estate administration process in the following ways:
- Register a death with multiple organisations via a single online form using our Death Notification Service
- Get help and advice on how to manage a shareholder’s estate on Shareview
- Find out how our complete estate administration service can help you through the probate process