My Mum died in March this year following a cancer diagnosis in the preceding October. She was an incredible person in so many ways, one of which was being highly organised and very practical.
She kept records, files and details for all her accounts and investments. These were all stored in logical order and she told us where to find all her important documents, passport, tax details etc. Let us not underestimate how incredibly helpful that was and how much time and stress it saved us.
I'm so grateful that DNS exists, and I'm pleased to see that more companies are starting to participate. I feel more positively disposed towards those companies who have signed up. I recently checked all the financial institutions I personally have dealings with and was appalled to find that only 4 out of 12 have joined. If I was planning on closing any of my accounts, I would probably drop those non-members first.
I wouldn't hesitate to recommend friends and family to use the DNS. I have yet to find any reason why one wouldn't want to. I appreciate that not everyone is online or comfortable filling in forms on the internet (although the benefits far outweigh those potential issues), but I believe that one can also register for DNS by calling their helpline number.
Going forward, I would love to see every financial organisation signed up and, ideally, all the other major corporations, utilities, telecoms etc. too. Death is a fact of life, so it has to be a fundamental part of every company's service offering.