EQ Pension Administration, Software And Data Solutions

Your Pension Partner

For over 180 years we have worked with pension schemes, members, managers and trustees to deliver lifetime support for people and their benefits. We support over 4.2 million pensioners and annuitants on our pension platforms.

Pension Administration​

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No scheme is too large or too complex for EQ.
Deliver better accuracy, better efficiency and better automation for you and your members.

  • Solutions for DB, DC, CARE and Hybrid schemes
  • Support for your scheme, whether open, closed, or undertaking risk mitigating activity
  • Services underpinned by award-winning software
  • Clear and comprehensive MI with dashboard style reporting
  • Member self-service including mobile access
  • Mortality checking and member tracing

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Pension Software

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EQ has a superior understanding of pension administration.
By offering our clients the highest standard of pension administration software, we enable the very best service now, and into the future for trustees and members.

  • Our proprietary administration platform, Compendia, ensures a seamless and smooth user experience
  • Comprehensive access to management information
  • A vast array of pensions functions, actions and content
  • Automated benefit calculations
  • Document management
  • Member self-service portals

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Public Sector Administration

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A market leader in the provision of administration and specialist IT solutions for the public sector.
By delivering pension and payment-related services to Government for over 180 years, we use our experience and innovation to help deliver better accuracy, better efficiency and better automation for you and your members.

  • Administration and software solutions, designed for public sector schemes
  • Easy programming of DB and CARE calculations by using an extensive library of pre-defined parameters
  • The Employers Self-Service module will enable you to engage directly with the system for MI and for loading interface files to reduce data issues
  • Member Self-Service on all devices, allowing members to see all their membership records and run quotes

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Data Solutions

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Reduce the risk associated with poor pension scheme data.
We provide a robust, bespoke, value for money solution, to deliver highly complex and sensitive projects.

  • Reconciliation and rectification of pension scheme benefits for active, deferred, pensioner and dependant members
  • Contracting-out liabilities services for GMP reconciliation, rectification and equalisation
  • Pension scheme benefit audits
  • Pension data analysis and resolution
  • Pension scheme de-risking support

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The Pensions Powerhouse In Numbers

Technology innovates our offering but, 180 years of knowledge informs our response.

13 m

scheme members served

93 %

positive rating in member surveys

15 bn

GBP in payments per annum to pensioners and annuitants across 180 countries

30 %

reduction in costs for some clients due to efficiencies created


locations to service pensions across the UK with 1,400 colleagues

Meet The Teams

Administration Team​

1,400 pension colleagues are responsible for the day-to-day administration of all types of schemes; DB, DC, CARE and Hybrid. The team has a broad range of experience and knowledge in pension administration and customer care.

IT Team

Over 200 staff supporting our technology, responsible for developing, maintaining and deploying multiple platforms across Workplace Pensions.

Relationship Team

Our relationship management teams cultivate strong individual and organisational relationships through an environment of mutual trust and respect to deliver exceptional customer service for you.

Connect With Our Experts

Our dedicated team ensures that we deliver the best possible service to our clients.

Sian Jones

Managing Director, Workplace Pensions
Partnering with clients to achieve their goals for over 30 years​

Des Hogan

Business Development Director
Delivering innovation to trustees and pension managers for over 25 years

Andrew Lowe

Data Solutions Director
Delivering data strategies for the UK's pension schemes

Get In Touch

You've seen how we can help your organisation and our experts are here ready to to talk today and help you take the next steps.

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What Is The Difference Between GMP Rectification And GMP Equalisation? -

If you thought you’d already dealt with guaranteed minimum pensions (GMPs), unfortunately, you have probably only just scratched the surface.


How Do You Calculate GMP Equalisation?

A number of alternative methods may be used in the calculations for GMP equalisation. Few schemes had made adjustments to equalise GMPs. But the Lloyds Bank case confirmed that benefits must be adjusted to achieve GMP equality.


GMP Equalisation: The Increasing Importance Of Data

The latest PP webinar – held in association with Equiniti – looks at guidance from the cross-industry GMP Equalisation Working Group on the importance of data – asking what data schemes need for GMP equalisation.


The History Of GMP Equalisation

While GMP equalisation has been hanging over schemes for more than 30 years, the Lloyd’s case in the High Court set it squarely on the agenda.


What Happens If I Cannot Trace A Member For GMP Equalisation?

Most people tend not to move house very often. Once you’ve done it once or twice, you will understand why it is the next most stressful event after divorce and the death of a spouse. One in every 10 haven’t moved in more than 30 years – that’s how painful the memories are. About as many – 10% – will change their address in any given year.

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