Business Process Outsourcing (BPO) for wealth, life & pensions market
Personalised solutions to transform businesses and deliver the best customer outcomes.
As your business needs evolve, EQ is here. With innovative solutions, we support your offering and customer journey. To and throughout retirement.
We are proud to be part of Pensions at Work 100 - in Partnership with ITN and the PLSA.
Duncan Watson, CEO of Retirement Solutions, and ITN reporter Robin Ross, discuss financial futures, pensions, digitisation, and the future.
Personalised solutions to transform businesses and deliver the best customer outcomes.
Smooth, silent running pension administration for public and private sector schemes.
Replace or improve existing core legacy technology systems for product innovation and digitisation.
Reduce the risk associated with poor scheme data with a robust, bespoke, value for money solution.
We’re one of the largest providers of outsourcing solutions. Technology helps innovate our offering, but 188 years of knowledge informs our response. We’re here throughout to support your members and policyholders.
pension scheme members supported on our platforms
in payments per annum to pensioners and annuitants across 135 countries
of pensioners in the UK paid by EQ systems
calls per annum answered
EQ Retirement Solutions is responsible for providing member and policyholder administration and technology services. No matter the scale and complexity, you can rely upon us. We power many of the UK’s largest public and private sector schemes and long-term savings and retirement providers. With specialist expertise and market-leading technology, EQ helps client partners achieve their goals.
Our dedicated team ensures that we deliver the best possible service to our clients.
Rob Beverley
Head of Business Development and Marketing
Rob heads up the business development team, progressing opportunities with existing clients and developing new relationships with prospective clients across the Workplace, Wealth, Life and Pensions markets.
Our expert team can help with any aspect of our solutions; BPO & TPA admin, retirement administration platforms and business transformation services.
Chris Baker
Business Development Director
Chris has thirty years’ experience in the life & pensions industry across product management, marketing, strategy and business development. His main business development focus is BPO administration and technology platform interest from long-term savings and retirement providers.
Working with a wide range of financial services clients, his retirement solutions knowledge is second to none.
Des Hogan
Market Engagement Director
Des heads up the LGPS Fund appointments and leads EQ’s National LGPS Frameworks. With industry experience with 30+ years’ in the field, he works across workplace pensions and the retirement market.
Des’ experience spans: board membership, senior investment consultancy, and actuarial consultancy department head. He’s a pension scheme trustee for two DB schemes.
Abigail Smith
Business Development Consultant
Abigail’s role within Retirement Solutions is to support the development strategies across all targeted business lines. She also contributes to marketing strategy.
With a financial services background, Abigail’s experience is in business development and account management.
EQ is proud to have been recognised by leading industry bodies through external awards and accreditations.
View Press ReleaseCommunity Matters
The UK Government has been working to progress its pensions dashboard initiative, which aims to “revolutionise” the way scheme members interact with their pensions.
The implementation of the UK’s new collective defined contribution (CDC) regime could become one of the most innovative changes to the pensions regime in years, bringing the chance to help millions of retirees with no extra risk to employers.
Estimates suggest that 2023 is set to be a record-breaking year for the bulk purchase annuity (BPA) market, with a further surge in volumes expected over the next few years as pension scheme trustees increasingly look to BPA transactions as part of their de-risking strategy.
Standard Life, part of Phoenix Group, has appointed Equiniti, to carry out administration of both buy-in and buy-out BPA (bulk purchase annuity) policies.
Chancellor Jeremy Hunt announced a package of reforms designed to boost pensions and increase investment in British businesses, in his first Mansion House speech which took place on 10 July.
Contact us today to see how we can support your retirement solutions.
Commercial Enquiries Pension Member Help