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Public Sector Technology

Thinking About AI, Voice UI And Predictive Analytics In Digital Government

17 May 2021

As consequence of the ‘digital-age’, technology helps us administer our lives with a degree of freedom and flexibility not previously enjoyed.

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EQ UX In Public Services
Public Sector Technology

Looking To Social Media For A Blueprint In Developing Effective UX In Public Services

16 April 2021

In this article, we explore how digital governments can look to social media for UX blueprints.

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62774EQG EQ ICS Newsletter Article March 212
Public Sector Technology

Developing An Inclusive User Experience (UX) In The World Of Digital Government

18 March 2021

Digital government services by their very nature serve a large, varied audience, with a broad range of user needs. Ensuring inclusivity by meeting the needs of every citizen can be a challenge. However adhering to UX (user experience) principles can help design a service fit for all.

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Public Sector Technology

How Public Sector Organisations Can Capitalise On Accelerated Business Change

26 November 2020

In 2020, everything changed. Throughout the uncertainty and disruption of early spring, organisations across the country scrambled to adapt to an evolving situation where offices and regular places of work closed due to the COVID-19 pandemic.

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Digital Government
Public Sector Technology

How Northern Ireland Can Make It To The Top In Digital Government

23 May 2020

“Digital Transformation” has become synonymous with digital strategies throughout the world. It’s disruptive and drives change as a result of technological advancements that impacts customer behaviour patterns.

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Home Working Revolution For Records Managers
Public Sector Technology

What Will A Home Working Revolution Mean For Records Managers?

01 May 2020

A by-product of the COVID-19 pandemic could be a dramatic shift in global working practices. As millions of office workers endure prolonged spells of home and remote work, the UK is about to embark on a cultural shift that will change the office landscape for good – so how will a home working revolution affect records management?

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