You may not be sure what level would work best for your business but don’t worry. As part of our consultation process, we take the time to really understand your business, the way your customers engage with you and what it is you need to know when someone is advising you about the death of a customer.
As well as operating DNS and supporting the death notifications that are delivered through the service, we also have our own extensive client base and, as a result, we receive over 300,000 notifications of death a year ourselves through our core EQ business. That’s the largest number of any commercial business within the UK. This means we understand all sides of the bereavement process; customer and business.
We created EQ End of Life solutions to support our own customers initially but upon request from our clients we made the services available to them and now those services are also available to you. It’s easy to see why the major banks choose to work with us when creating DNS and why other sectors now see this as the premier End of Life services business partner.
Please feel free to get in touch if you’d like to know more about the options provided not just by DNS but also any aspects of our support solutions. Our consultations are free and will definitely help you to ensure your delivering your best service.