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Practical Hints And Tips For Working With The FOS

At some point every Financial Services firm will see a complaint escalated to the Ombudsman and building a good relationship with the FOS is more important than ever. 

Our guide gives practical tips for best practice engagement with the Ombudsman including:

  • Managing FOS escalations
  • Making the most of FOS support services
  • Reducing escalations through best practice complaint handling

Download the guide:

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