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FCA Warns Buy Now Pay Later Firms About Misleading Adverts
Thursday, 22 September 2022The FCA has indicated that it will be proactively monitoring all BNPL advertisements and those failing to comply with the rules could result in a fine, withdrawal of permissions, or a criminal offence.
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Can You Steer Your Customers Through the Debt Crisis?
Tuesday, 26 July 2022The soaring cost of living is clearly posing challenges for everyone, including the financial services sector and the Financial Conduct Authority has reminded lenders of their responsibilities to vulnerable customers.
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How Can Utilities Firms Cope With The Debt Crisis?
Monday, 25 July 2022Utilities companies are at the sharp end of UK plc’s response to the cost of living crisis. Facing a surge in customers struggling to pay their bills, they’re under close scrutiny from the regulators.
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Are You Ready For The Gambling Reforms?
Wednesday, 13 July 2022As the industry awaits the Government’s White Paper on gaming reforms, discover how EQ is helping gaming companies prepare for the potential data implications.
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EQ Exclusive Trend Analysis - FCA Complaints Statistics
Thursday, 30 June 2022EQ examines how firms can improve their operational effectiveness in complaint handling, and enhance the complaint process for customers.
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Building Regulation Around The Consumer
Wednesday, 23 February 2022Anthea Coulter, Account Director at EQ Hazell Carr, looks at what firms can expect to be high up on the FCA’s consumer focussed agenda in 2022, and how they can get a head start on ensuring their operations can adapt to the changes.
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