EQ Views
The next steps following the Potter v Canada Square verdict on PPI commission claims
Monday, 20 November 2023With the news that Potter has won their case against Canada Square in the Supreme Court, EQ looks at what actions financial services firms can take to get ahead over the coming weeks and months.
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Regulator To Work More Closely With Pension Administrators
Thursday, 16 November 2023The Pensions Regulator (TPR) has recently highlighted the key role that administrators of pension schemes play in protecting savers and said it will be changing its regulatory approach in order to establish a closer working relationship with pension administrators.
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Betting and Gaming Sector: Prioritising Customer Well-Being Through Effective Complaints Management
Thursday, 9 November 2023We look at 10 ways in which gambling firms can use complaints data to meet regulatory obligations, allow them to prioritise customer well-being, and take steps to mitigate the potential negative impacts of their services.
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The Road to Sustainable Growth: Why Fast-Growing FinTech Companies Must Prioritise Complaints Management
Monday, 6 November 2023FinTechs are transforming the way we handle finances, offering speed, convenience, and access to services like never before. However, managing customer service and complaints remains key and here, we explore why fast-growing FinTech companies should take complaints seriously.
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CRESTPay Dividend Payment Service
Friday, 3 November 2023In today’s fast-paced digital world, convenience and security are paramount in the realm of financial transactions. CRESTPay is a dividend payment service that supports these requirements.
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EQ Monthly Bulletin - November 2023
Wednesday, 1 November 2023Keeping you up-to-date with industry changes and news impacting the world of share registration and employee share plans.
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